Shipping policy

We ship to over 13 countries including the US, UK, Canada, and Europe. However, availability may vary depending on stock. If you are curious to know if we ship to your country or when we plan to ship there, shoot us an email at hello@plantifique.com.

We offer FREE Shipping on all orders above a minimum, which is notified from time to time. You should consider the shipping rates shown at check-out to be final.

We ship Monday to Friday, excluding public holidays. Transit time to locations depends on courier loads, local conditions, and various other factors, although we estimate a 2-4 day transit time in most cases.

We only ship through reputed courier agencies to ensure that your order reaches you in the fastest time and in good condition. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics or availability.

Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will have to place multiple orders.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and send us an email at hello@plantifique.com, mentioning your order reference number. We shall do our best to ensure that a replacement delivery is made to you at the earliest.

Tracking Your Order

Once you’ve placed an order, we’ll send you an Order Confirmation email. Once your order has shipped, we'll send you a Shipment Confirmation email to let you know when we’ve dispatched your order and how to track it.